Start
$014 days
- 1 channel
- Every dashboard feature
- 200 agent replies
- No card required
The omnichannel messenger for business
A customer messaged. You replied in 9 seconds.
WhatsApp, Telegram, Instagram and your website chat — in one feed. The AI agent answers around the clock, and an operator steps in wherever a human is needed.
- 0
- in a single window
- 0
- average agent reply time
- 0
- no weekends or night shifts
01 Channel
Your customer doesn’t care where they write.
Neither do you.
Every channel arrives in one feed. Personal numbers and official APIs, bots and business accounts — your operator works in a single window instead of jumping between apps.
- WhatsApp Personal number via QR code. Message first, warm the number up.
- WhatsApp Business API Meta’s official channel: templates, verified badge, tier-based limits.
- Telegram Personal account: chat under your own name, usernames, attachments.
- Telegram bot Answers first, keeps menus and buttons. Can’t message first.
- Instagram Direct messages and story replies in the shared feed.
- Messenger Facebook Page messages in the same window as everything else.
- Viber Messages and campaigns where your customer already is.
02 One feed
Every messenger, one window
Conversations are routed to owners, tags and folders keep the flow tidy, and a customer’s history never breaks when they switch from one channel to another.
- Everything inbound in one place The channel icon sits on the contact’s avatar — you see where a message came from before you even open it.
- Owner and status Each conversation is assigned to a person. No one replies twice, and no one forgets to reply.
- The customer card, right there Every channel of one person, the deal stage and notes — right next to the conversation.
Search conversations
Emma Wilson
Hi! Is the order still available…
10:41
James Carter
Thanks, got everything
10:38
Olivia Brooks
Could you tell me the sizes?
10:31
2
Sophie Turner
Do you ship internationally?
10:24
Daniel Hughes
Any discount if I take two?
10:12
1
Liam Foster
Perfect, see you at 12
09:58
Grace Bennett
Loved the last order 🙌
09:47
Noah Palmer
Invoice received, thanks
09:31
3
Chloe Morgan
Can I change the delivery date?
09:12
Emma Wilson
+1 415 •••• 42 · WhatsApp
Owner: Hannah
Hi! Is the tomorrow slot still open?
Yes, 12:00 is free. Want me to book it?
Yes, please. Can I pay by card on delivery?
Card or transfer, both work. Booked for 12:00 — I’ll send a reminder in the morning.
Write a message…
Emma Wilson
Stage: repeat purchase
12
3
1
- First contactMar 14, 2025
- Conversations16
- Average order$52
03 Reply
The agent answers on its own.
It calls an operator when a human is needed.
The agent knows your products, prices and rules. It handles routine questions end to end, and hands anything tricky to a live teammate with a short recap of the conversation.
- Procedures, not scripts Not a tree with a hundred branches, but a list of steps in plain language: what to ask, what to check, when to hand off to an operator.
- Simulations before launch We run the agent against past conversations and see where it would slip — before it ever replies to a customer.
- A copilot for operators It suggests replies, finds the right answer in your knowledge base and fills in the customer card as the conversation goes.
04 Memory
One person, one card —
even when they wrote from three places
Today the customer writes on WhatsApp, next week on Telegram, a month later on Instagram. Talkiqo sees it’s the same person and doesn’t make your operator dig up the history all over again.
- +1 415 •••• 4212 conversations
- @emma_w3 conversations
- @emma.w1 conversation
Emma Wilson
16 conversations · customer since March 2025
Repeat purchase
01
The agent didn’t know the answer
Every such case lands on a list of gaps instead of dissolving into the chat.
02
An operator answered
Their reply becomes a draft article in the knowledge base — no writing from scratch.
03
You approved it
One tap, and next time the agent answers on its own. The loop is closed.
05 System
Conversations don’t stay in the chat.
The deal shows up in your CRM.
A new conversation creates a lead, the owner is pulled from your pipeline, and the message history is visible right on the deal card. No one has to retype the conversation by hand — and no one forgets to.
- amoCRM A lead on the first message, the chat on the card, statuses from the pipeline.
- Bitrix24 Open channels, routing across teammates, activities and tasks.
- OkoCRM Deals, contacts and conversations in a single window.
- RetailCRM Store orders right next to the customer’s conversation.
- Megaplan Tasks and deals from a conversation, with no manual transfer.
- Yandex Metrica Conversation goals: see which campaigns bring in chats.
Your own system? There’s an API and webhooks
Inbound and outbound messages, delivery statuses, contacts and deals. The key is issued in your dashboard, events arrive at your endpoint — no support ticket and no work on our side.
- REST API with a per-account key
- Webhooks for inbound messages and statuses
- Call log and retries for failed deliveries
06 Win-back
Now you message first.
And the number survives it.
A fresh number that’s put straight on a campaign lasts a day. Talkiqo builds the number a history before giving it work: the daily allowance grows along a curve, and risk signals pause sending before a ban ever arrives.
- Number warm-up Eight days of conversation for personal numbers, or a growing allowance on your own traffic for official channels.
- Delivery cascades Didn’t land on WhatsApp — it goes to Telegram, then SMS. You only pay for what’s delivered.
- Audiences, not lists “Messaged in the last 30 days and didn’t buy” is a rule, not an export — the audience recalculates itself.
07 Result
What changes in a month
0
of conversations closed by the agent without an operator
0
average first reply, down from 14 minutes
0
lost conversations: nothing slips between apps
0
of the team’s working time returned each week
Two people used to sit in seven tabs and still lose messages. Now everything lands in one window, and the agent closes half the questions — at night too.
Daniel Mills
online furniture store, 3 operators
08 Pricing
Pay for channels, not for messages
A channel is a connected number or account. Teammates, conversations and history are included in every plan: counting people and messages is just a way to make you cut corners on your customers.
Team
$29per channel / month
- From 2 channels
- AI agent and copilot
- Campaigns, cascades, number warm-up
- Website widget and CRM integrations
Company
Customfrom 10 channels
- Dedicated manager
- Custom procedures and agent training
- Public API and webhooks
- Contract and closing documents
Connect your first channel in five minutes.
Scan a QR code — and your WhatsApp conversations are already in the dashboard. No card needed: two weeks free, no auto-renewal.